Alaska Airlines Customer Service Agent Interview

Uncover why alaska airlines is the best company for you. Think safety followed by customer service.

Airline Customer Service Interview Questions And Answers 20 Guides Examples

Alaska airlines is a very good company to work for with great benefits for their employees.

Alaska airlines customer service agent interview. Read more about getting an interview at alaska airlines. They give you 72hrs to do it so i did it on 3/22/17 and got a call that same day to do a. To have the best people, provide the safest and best service, for the best value, to each customer each day.

This is the place to post anything and everything related to alaska airlines. The growth of the company has been exponential since the tragedy of 9/11. Customer care is a very repetitive job, be prepared to answer the same questions several times a day.

Mostly remote job paying $12.33/hr. Find out what works well at alaska airlines from the people who know best. Assist airline guests with information regarding fares, flight schedules, routings, and policies.

Tell us the highlights on your resume 2. Interview for customer service agent. And alaska airlines really does have a great work culture, management is very transparent, frequent company town halls.

Thank you for being our guest. There were definitely downsides, but i was content there for over 10 years. When you apply for a flight attendant interview, you may be requested to do a video interview.

I worked at alaska early in my career, and i was challenged by the work, but they gave me all the support i needed. Our goal is to always provide safe, reliable transportation for a reasonable price, along with the caring, friendly and professional service that we are known for. Prepare yourself for your customer service representative interview at alaska airlines by browsing interview questions and processes from real candidates.

The airline travel industry is ever changing, and being a customer service agent is like being the first soldier into battle. Alaska airlines give you the resources to move around to different jobs within the company, some without even interviewing. I applied and was emailed for a video interview.

Applicants get only 2 minutes to answer each question, with 30 seconds between. First you are emailed a link to complete a video interview via hirevue that runs through a couple questions about the company and your situational responses various customer service examples, then you do a quick phone interview (mostly a vetting to make sure you're interested in applying for the job), where you set up the f2f interview at one of alaska's hub. Candidates need to be able to work in the city or state specified.

For the alaska airlines video interview questions, study the general interview questions and you should be fine. Must have an hs diploma, two years of experience in customer service and computer/mobile proficiency. Get the inside scoop on jobs, salaries, top office locations, and ceo insights.

I interviewed at alaska airlines (santa ana, ca) in mar 2017. How candidates received their first interview at alaska airlines. Training is a week in seattle, used to be 10 days, then ojt at your station.

Afterimg applying on 3/10/17 i got an email to do a video interview on 3/21/17. This section of our website outlines some of the ways we intend to meet this commitment every day. Please share with us why you want to work at alaska airlines as a customer service agent.

Alaska Airlines Customer Service Agent Interview Questions Glassdoor