Zmodo Customer Service Hours
I've spent over 6 hours in the last 2 days troubleshooting with several tech reps and by myself. And that this helps them catch the criminals.
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Technical support and customer support:
Zmodo customer service hours. But it can also lead to false positives. Please refer to your specific return instructions if returning an item for repair refund, china office: Join the 161 people who’ve already reviewed zmodo.
Overall, the zmodo reviews found online show the service is decent. The customer support is worthless and these cameras wont stay connected or even connect at all. Try to get to support online and there server is always down.
No matter what camera you choose, you’ll have up to 12 hours of cloud storage for free. The customer service is hit or miss. All feeds are secured with aes 2560bit symmetric key encryption.
Zmodo reserves the right to update product hardware, software. I have 3 of them total. 17870 castleton street, suite 200.
Ca 9174b technical support and customer support: Zmodo originally blamed it on my internet provider and speed but i've had my provider reset my devices and then i ran a speed test that fell well within zmodo's ideal limits. Zmodo offers good equipment for the price but its overall rating suffers a bit, likely due to the company’s decision to own every part of its business.
Three weeks to get an email back asking questions that were stated in original email. For more information, please visit www.zmodo.com. Most of them praise, for example, the quality of the panoramic cam.
Others claim that the motion sensor is sensitive. First of all it took me close to 30 minutes before i could talk to a so called customer support engineer and on top of that it took him/her another 10 minutes to reply to every message i sent. You can also opt for a basic (free) plan, which automatically stores your last 12 hours of video history.
Zmodo is great for an affordable smart surveillance system. I have to call zmodo customer service and have them to manually connect my cameras to my wifi. They gave me the run around for three more weeks before saying there is.
Worst piece of junk i've ever bought got the doorbell with the beam the beam didn't work send it back they sent me another one worked for a week it went out try to contact them you're on hold for at least an hour to an hour and a half terrible terrible terrible customer service then if you don't buy their cloud service they put a notification on your screen so every time you look to see who's at your door you see that you. But it’s not required to use zmodo cameras every day; They have a qr code that is supposed to connect the camera to an existing account but it does not work.
For more information, please visit www.zmodo.com. We find that zmodo is good for a variety of cameras and prices to meet your needs. The only complaint i have is its almost impossible to connect them to the internet.
Horrible customer support to say the least. Purchased products due to periodic software and/or hardware updates. Your experience can help others make better choices.
Once you know, you newegg! For example, some users have not been happy with the customer service they’ve received—getting short or unhelpful replies for zmodo representatives.
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